The Bermuda Public Services Union [BPSU] expressed its “deep concern” about the cyberattack on the Government’s IT system, noting what “what often gets overlooked is the impact this has on the workers charged with maintaining public services.”
The Government was subjected to what was described as a “sophisticated and deliberate cyberattack” on September 21st, resulting in widespread disruptions and online outages.
A spokesperson said, “The Bermuda Public Services Union [BPSU] expresses its deep concern regarding the recent cyberattack that targeted the Government’s IT system which has resulted in the disruption of critical services. While the full extent of the ramifications of this attack remains uncertain, what often gets overlooked is the impact this has on the workers charged with maintaining public services.
“In today’s increasingly technology-dependent world, modern technology plays an indispensable role in our daily lives. Within the public service sector, where many rely on IT systems to fulfill their duties, any disruption can lead to frustration and pose challenges for both Public Officers and members of the public.
“Public Officers already grapple with a multitude of challenges within their respective sections and departments, including resource constraints, staff reductions, and sub-optimal working conditions. The recent cyberattack has introduced an additional layer of complexity to an already demanding environment.
“Nevertheless, despite the substantial obstacles posed by the IT system breakdown, Public Officers continue to display unwavering dedication and commitment.
“The many delays and disruptions being reported are worrisome. The BPSU wants to assure our members that their Union is resolute in our commitment to disseminate updates and information promptly as they become available. Our primary objective is to offer the necessary support and information to those affected by this unforeseen circumstance.
“The resilience displayed by facing these challenges head-on exemplifies the determination required by our Public Officers to ensure that members of the public can continue to rely on the delivery of essential public services. For their unwavering dedication and commitment to serve the public, we extend our heartfelt gratitude and appreciation to all public sector workers.
“The BPSU remains steadfast in its commitment to working collaboratively with the Government and relevant authorities to address cybersecurity issues and to ensure the swift and effective resolution of this situation. We hold confidence that, together, we can overcome these challenges and maintain the provision of vital services that our community depends on.”